Login
An operator's co-pilot

Ask your infrastructure, get a real answer.

Plain-language answers. Grounded in live data.

The AI Companion sits inside ProDCIM and answers in plain language, with the live state of your sites behind every reply.

  • Plain English
  • Grounded in live data
  • In-context
  • Cited
  • Instant

The problem

Too many screens, too few answers.

When something feels off, the answer is buried across power, cooling, alarm and asset views. Operators spend their time on dashboard archaeology instead of decisions.

  • Hunt across separate consoles to piece together one picture
  • Notice drift and outliers only after they become incidents
  • Re-build the same operational summary by hand, every time
Power console
Cooling console
Alarms console
Assets console
Sensors console

One question, five places to look

How it answers

Your question, grounded in live data.

The Companion does not guess. It reads the live state of your sites and sensors, then answers from what is actually happening right now.

“How is site B?”

Grounds against live data

PowerCoolingAlarmsAssetsSensors

Companion

grounds + reasons

Clear answer + next steps

Question, grounded, answered

ProDCIM AI CompanionGrounded
How is the east site looking right now?

Overall the east site is healthy. Two items are worth a look before they escalate

  • Cooling trending warmRack row C
  • Feed load within rangePDU A
  • No active critical alarmsSite wide
Illustrative, grounded in live ProDCIM data

What this helps you do: get a plain-language read on any site without opening five consoles, and jump straight to whatever needs attention. Illustrative example.

An operator's co-pilot

A teammate that knows your sites.

Natural language

Ask about sites, racks, power or alarms the way you'd ask a colleague.

  • Plain English
  • In-context
  • Instant

Grounded replies

Every answer is built from your live monitoring data, not guesswork.

  • Live data
  • Cited
  • Accurate

Next steps

It flags what needs attention and points you straight to it.

  • Findings
  • Priorities
  • Links

What it does

Less hunting through screens. More answers.

The Companion turns hours of dashboard archaeology into a question and a clear reply.

Health summaries

A plain-language snapshot of every site on request.

Anomaly call-outs

Surfaces drift and outliers before they become incidents.

Root-cause hints

Correlates signals to point at the likely cause.

Instant reports

Generates operational summaries on demand.

Capacity questions

Answers where there is room or power in seconds.

Always learning

Adapts to your environment's normal over time.

Why it matters

From question to answer, in one sentence.

The Companion compresses the time between “something feels off” and “here is exactly what, and where”.

1. Ask

Type a question in plain language, anywhere in ProDCIM.

2. Ground

It reads the live state of your sites and sensors.

3. Answer

You get a clear reply with the findings that matter.

4. Act

Jump straight to the rack, device or alarm it flagged.

Grounded by design

An answer you can trust and trace.

Grounded, not generative guesswork

Answers are constructed from the live state of your own sites, every reply traces back to real monitoring data.

Runs inside your deployment

On-prem, edge or secure cloud, your operational data stays within the boundary you control.

Secure by design

SOC 2 Type II Certified, with role-based access and the same controls as the rest of ProDCIM.

SOC 2 Type II Certified · on-prem, edge or secure cloud

Part of the platform

The Companion lives inside ProDCIM.

It is not a bolt-on chatbot. It draws on the same unified model and data layer as the rest of the platform.

FAQ

Frequently asked questions

What is the ProDCIM AI Companion?
It is an operator co-pilot built into ProDCIM that answers questions about your infrastructure in plain language. You ask about sites, racks, power, or alarms the way you would ask a colleague, and every reply is grounded in the live state of your own sites.
What kinds of questions can the AI Companion answer?
It gives plain-language health summaries for any site, answers capacity questions like where there is room or power, offers root-cause hints by correlating signals, and generates operational reports on demand. It also calls out anomalies such as drift and outliers before they become incidents, then points you straight to the rack, device, or alarm that needs attention.
How do I know the answers are accurate and not AI guesswork?
Every answer is constructed from the live monitoring data of your own sites, spanning power, cooling, alarms, assets, and sensors, rather than generated from guesswork. Each reply traces back to real monitoring data, so you can both trust it and verify it.
Where does the AI Companion run, and does my operational data stay in my environment?
The Companion runs inside your ProDCIM deployment, whether that is on-premise, at the edge, or in a secure cloud, so your operational data stays within the boundary you control. Access is governed by role-based access controls on the same SOC 2 Type II Certified platform as the rest of ProDCIM.
Is the AI Companion a separate chatbot I have to set up or integrate?
No. It is not a bolt-on chatbot: it lives inside ProDCIM and draws on the same unified model and data layer as the rest of the platform, so you can type a question anywhere in ProDCIM and jump straight to whatever it flags.
Does the AI Companion adapt to my specific environment?
Yes. It adapts to your environment's normal over time, and it surfaces drift and outliers before they become incidents.

See the Companion answer your questions

Book a walkthrough and we'll show the AI Companion working against a live ProDCIM environment.